The Internet is a communication medium that efficiently brings
parties together, and thus can and does provide buyers with access
to a larger number of selling firms. This should foster competition
among firms and drive prices down.
Because of the Internet, firms will now have to compete against
other firms that were once not competitors -- perhaps because
these other firms were thousands of miles away. Of course, a
firm's geographic location is practically irrelevant in cybershopping.
For example, consider the following two firms:
8th Street Music Center
- a full-line music retail store specializing in keyboards, midi
gear, software, guitars and accessories.
Musician's Friend
- world's largest direct mail music gear company featuring a
huge selection of top-name guitars, basses, keyboards, amps,
signal processors, recording equipment, and a wide range of essential
gear for the stage a studio.
8th Street Music Center is located in Philadelphia, Pennsylvannia,
while Musician's Friend is in Oregon -- on the other side of
the U.S. However, a person can order some of the very same
products just as easily from either firm. In fact, some of the
customers may not even know where these companies are located!
Also note that Musician's Friend guarantees to have the lowest
price available on all their equipment. So, when 8th Street
Music Center has a sale on a particular item, Musician's Friend
promises to sell you that same item for the same sale price!
Compare the prices of the Korg D12 Recording Package Studio at
both places.
Korg
D12 at Musician's Friend
Korg
D12 at 8th Street Music Center
This product is advertised to be less expensive at 8th Street
Music Center. Based on this information, a customer could call
Musician's Friend and negotiate a lower price for this product.
This is a clear example of how the Internet can drive down
prices!
In addition, firms can "build" a home page on the
Web much more quickly and cheaply than they can construct or
move into the typical building required for a conventional retail
store. In other words, market entry and exit are inexpensive
on the World Wide Web, which has greatly increased the number
of firms competing within certain industries.
Consider the large and increasing number of brokerage firms
establishing Web sites with online trading. For example, Datek Online is an investment
service that lets you buy and sell stocks on the New York Stock
Exchange and NASDAQ online -- for just $9.99 per trade.
Many other online brokerage firms are listed in the following
Yahoo directory:
The competition is intense!